The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Investment may include: | concepts and plansstrategies and placement of capital in property for investmentproductive use of property and assetscustomer service outcomes. |
Negotiated refers to negotiation techniques that should include: | clearly presenting options and consequencescontrol of tone of voice and body languagedemonstrating flexibility and willingness to negotiateusing positive, confident and cooperative languageusing language and concepts appropriate to the people involvedusing strategic questioning and listening to gather information and direct the focus of people involvedusing summarising of positions and agreements to move understanding. |
Relevant people may include: | agentsclientscompany directorsconsultants, including legal, banking, financial architectural, engineering, surveying, environmental, valuation, planning and insurance |
| governing bodygovernment personnelmanagement and colleaguesmembers of industry associationsproperty or facilities owners and managers. |
Communication strategies may relate to: | clear and concise use of technical terminologydirect line supervision pathsface-to-face meetingslateral supervision pathsorganisational communication protocols and proceduresorganisational networkstelephone, facsimile and written communication. |
Analysis: | may be:explorative, descriptive, causative or predictivequantitative and qualitativemay include:basic statistical analysis critical analysis mathematical calculationsproblem solving. |
Relevant information may include information relating to: | financial, accounting and taxation recordsinsurancesleaseslegal information relating to the property, including current claims, court actions, trade mark issues, prior charges and current ownership structureslicencesmaintenance contractsownership, operational and adjoining owners' agreementsplans, photos and other property documentationplant and equipment |
| property detailsproperty investment feasibility studyremedial and contamination issuesresearch into investment market, demographics, competition and development proposalstechnical issues, including:building specificationsquantity surveyor's reportsstatements of defectsbuilding permitsstructural, mechanical, electrical, hydraulic and fire services and protectionair conditioning and ventilationrefrigerationvertical transportasbestosvaluations. |
Strategic context may include: | competitiveculturalfinanciallegal aspects of organisational functionsoperationalpoliticalsocial. |
Consultants may be sourced from the following sectors: | architecturalbankingengineeringenvironmentalfinancialinsurancelegalplanningsurveyingvaluation. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance planscomplaint and dispute resolution proceduresgoals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicequality and continuous improvement processes and standardsquality assurance and procedure manuals. |
Legislative requirements may be outlined and reflected in: | Australian standardsgeneral duty of care to clientshome building requirementsprivacy requirementsrelevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSrelevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common lawstrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Due diligence means: | the process by which an investor, lawyer, consistent auditor or other qualified person, verifies the accuracy of data provided by another organisation. |
Due diligence review may relate to: | financial issues, such as taxation and accountinglegal issues, such as current claims, court actions, trademark issues and prior chargeslegal searchesplanning and developmentproperty documentation, including agreements, contracts, leases, valuations, authorities, plans and maintenanceresearch conducted on such things as demographics and competitiontechnical issuestenancy analysistown planning. |
Feedback may include: | formal and informal discussions, reviews and evaluations with:colleagues and directorsexisting and previous clientsinformation provided by others involved in a professional capacity, both internal and external to the organisation. |
Specialist advice may be sought from: | clients and stakeholderscompany directorsgoverning bodymanagement and colleaguesrelevant consultants, including legal, banking, financial, architectural, engineering, surveying, environmental, valuation, planning and insurance. |
Evaluation methods could be qualitative or quantitative and may include: | checklistscost data analysisexpert and peer reviewinterviewsobservationquestionnairesreview of quality assurance data. |